This is an excerpt from a 1943 issue of Transportation Magazine. In light of the manpower shortage, due to World War II, male supervisors were concerned as to how to get quality work out of women.
My favorite is Number 2:
"When you have to use older women, try to get ones who have worked outside the home at some other time in their lives. Older women who have never contacted the public have a hard time adapting themselves and are inclined to be cantankerous and fussy. It's always well to impress upon older women the importance of friendliness and courtesy."
I don't even know what to say....